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Refund & Cancellation Policy - Nexxa Corporates
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Return and Refund
Policy

Last updated: April 02, 2023

Thank you for Choosing Nexxa Corporates Infotech Pvt Ltd.

 

If, for any reason, You are not completely satisfied with our course,Our Service We invite You to review our policy on refunds and

returns.

The following terms are applicable for any course that You registered with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", " Us" or " Our " in this Agreement) refers to Nexxa Corporates Infotech PVT LTD, 3rd floor, suharsha towers, Shoranur Road, Thrissur, Kerala, 680001.

Website refers to nexxa corporates, accessible from https://nexxacorporates.com/

You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Our service within 7 days

The deadline for cancellations of our service is within 7 days from the date on which You have enrolled .
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

By email: info.nexxacorporates.com

By phone number: 8129000533

We will reimburse You no later than 4 days from the day on which you have applied for refund of the payment . We would like to inform you that the admission fee will not be refunded and the course fee is completely refundable . We will use the same means of payment as You used for the payment , and You will not incur any fees for such reimbursement.

Returns

Returns
Our policy lasts 7 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

By phone number: 8129000533

We will reimburse You no later than 4 days from the day on which you have applied for refund of the payment . We would like to inform you that the admission fee will not be refunded and the course fee is completely refundable . We will use the same means of payment as You used for the payment , and You will not incur any fees for such reimbursement.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [info.nexxacorporates.com].

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [info.nexxacoporates.com] and send your item to: Nexxa corporates,Shuharsha Tower,3rd Floor,Thrissur – 680001

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: Nexxa corporates,Shuharsha Tower,3rd Floor,Thrissur – 680001

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

 

By email: info.nexxacorporates.com

By phone number: 8129000533

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